Front Office Manager Job ID: 712

Job Details:
 The Company:
Our client is a leading International operator in the 5 Star Hotel and Hospitality industry and based in Malta
 
The Role:
As the Front Office Manager you are responsible coordinating and and managing all the front of house team and operations whilst ensuring that the high levels of service established by the company are met.This position reports to the General Manager.
 
Main Duties & Responsibilities:
  • Ensure all front office staff know the room revenue targets and are informed of performance results
  • Maintain the hotel's elevated quality levels by identifying new and improved product and service enhancements
  • Supervise day to day operations to ensure high standards are met
  • Communicate hotel Upselling targets, implement procedures and motivate team to achieve results
  • Compile, review and mantain procedures, daily schedules, guest profiles and departmental reports
  • Conduct interviews for prospective front desk personnel and implement a full training plan
 
 
Key Skills and Attributes:
  • Minimum of 2 years in a similar post in a 5 Star Hotel
  • Possess a high level of commercial and sales capabilities
  • Be focused on delivering high levels of guest service
  • Have excellent leadership, interpersonal and communication skills
  • Have strong organizational and time management skills and able to work within specific deadlines
  • Have a Degree or Diploma in Hospitality
 
Interested applicants are kindly requested to send their CV in MS Word format to Simon at careers@quadconsultancy.com, or call +356 2099 4444  for further information about this role.
 


Country: Malta
Region: Any Region
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