Workplace mediation is a process by which an individual, a group, or an organisation can work together to reach a mutually satisfactory solution to a workplace dispute. This solution is reached through the mediation process. It is a process that is facilitated by a qualified, neutral third party. Mediation is often sought because it is seen as a less expensive alternative to litigation.
It is also beneficial because it allows parties involved in the dispute to have control over the process, making it less adversarial than litigation. A mediator is an impartial third party who helps guide discussions and resolve disputes by guiding conversations while staying neutral. Mediation is a great way to resolve disputes because it helps to reduce the stress and tension that often comes with conflict. It also helps to increase the chance of a productive outcome.
There are two primary benefits to this process. First, the process helps to ensure that the conflict is resolved in a timely manner so that the workplace can move on with its daily activities. Second, the process helps to improve the relationship between the conflicting parties.
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